Service Status

SERVICE UPDATE 11DEC24

In 2023, The Hythe Ferry entered new ownership and is now known as The Hythe and Southampton Ferry Company. The goal is to protect its rich heritage and operate as a company in its own right. Although the service has been substantially underwritten throughout 2023, we have further development plans, including a new website and improved ticketing options, in addition to the updates and investments that have already been made.

“However, the service has faced challenges, such as the decline in commuter travel with more people working from home and the Government’s bus cap scheme, which has led many ferry passengers to use the bus service instead.

“The suspension of the service followed an in-depth assessment of the pontoon, revealing that necessary repairs will require substantial further investment. We are committed to maintaining this historic and vital community link but must find a sustainable, long-term solution, including increasing passenger numbers. We are eager to work with all partners and stakeholders who can help The Hythe and Southampton Ferry Company continue to operate across the Solent and are delighted to be collaborating closely with The Hythe Pier Company. We have had positive discussions with local MPs who are also supportive of our efforts.

“We understand the frustration caused by the current suspension of our service and want to assure our customers that finding a sustainable solution is our top priority. We’re working diligently to evaluate all options, and we aim to share an update by late February.”